Returns & Exchanges
At Digimap Indonesia, we want you to be completely satisfied with your Apple products and premium electronics. If your purchase is defective or does not meet our quality standards, you can initiate a return or exchange within 7 days of receipt.
Check Eligibility
Ensure the item is in its original, unopened packaging with all seals intact, and that you have the original proof of purchase.
Contact Support
Reach out to our customer service team via our official hotline or email to request a Return Merchandise Authorization (RMA) number.
Product Inspection
Bring your device to the nearest Digimap physical store or ship it back to our central warehouse for a comprehensive technical inspection by our certified experts.
Resolution
Once the inspection is approved, we will process your replacement unit or issue a refund to your original payment method within 7-14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing